People who lack social intelligence say these phrases without understanding their impact

by Isabella Chase | August 18, 2025, 6:59 am

Social intelligence is a tricky thing. It’s understanding the undercurrents of conversation, reading the room and knowing when to speak and when to listen.

However, those lacking social intelligence often blurt out phrases without realizing their impact, like a bull in a china shop.

In this article, we’ll delve into some of these phrases that people with low social intelligence say, oblivious to the ripples they cause.

Just as a heads up, you might be surprised at how many of these phrases are common in everyday conversation. But remember, it’s not what you say, but how and when you say it.

1) “I know you’re busy, but…”

Ever been in the middle of something, only to be interrupted with “I know you’re busy, but…”?

Sure, it might seem like a polite way to start a conversation. But in reality, it’s pretty disruptive and can come off as lacking social intelligence.

That’s because it presumes that whatever the speaker has to say is more important than what the listener is currently doing. It undermines the value of other people’s time and work.

Even if the intention behind the phrase is good, the impact it has can be quite different. It’s a classic example of how those lacking social intelligence often fail to understand how their words can be perceived by others.

In these situations, a simple “excuse me” or “do you have a moment?” would show more respect and awareness of the other person’s time and attention. Understanding this subtle difference can make a big difference in how our words are received.

2) “No offense, but…”

Here’s a phrase that I’ve personally heard and used more times than I care to admit – “No offense, but…”.

It seemed like a good way to preface a critique or a comment that might not be well received. But then I started noticing how people reacted when I said it.

The phrase, even though meant to soften the blow of the following statement, often does the opposite. It’s like signaling to the person that you’re about to say something offensive or hurtful.

I remember once telling a colleague, “No offense, but I think your presentation could be more engaging.” Their face fell immediately, even before I got to my actual feedback. It was then I realized how this phrase can do more harm than good.

Now, instead of using “No offense, but…”, I try to frame my feedback in a more positive and constructive manner, like “I really enjoyed your presentation. Maybe we could add more visuals to make it even more engaging?”

The lesson here? Be mindful of how you frame your words. It’s not just about what you say, but how you say it.

3) “That’s just how I am”

When someone uses the phrase, “That’s just how I am,” it can often come off as dismissive and resistant to change.

While this phrase might be used to defend one’s personality traits or habits, it’s often perceived as a refusal to acknowledge the impact of one’s actions on others.

It’s interesting to note that in a study published in the Journal of Research in Personality, participants who believed that their personalities were fixed and unchangeable tended to have lower levels of well-being.

So not only does this phrase potentially affect relationships negatively, but it could also be detrimental to one’s own well-being. It’s much more productive to show a willingness to evolve and grow, acknowledging that while we all have our quirks, we’re also capable of change for the better.

4) “You always…” or “You never…”

These absolute phrases can be a quick way to ignite a conflict. When you start a sentence with “You always…” or “You never…”, it puts the other person on the defensive straight away.

By using absolutes, you’re implying that the person’s behavior is constant and unchangeable, which is rarely the case. It also dismisses any exceptions to the rule, making the person feel unheard or misrepresented.

Instead of saying, “You never listen to me,” try expressing how you feel and what you need from the other person. For example: “I feel unheard when I’m talking about my day and you’re on your phone. Could we set aside some time to chat without distractions?”

The key here is to communicate effectively without making sweeping accusations. This way, we can prevent unnecessary conflicts and misunderstandings.

5) “Calm down”

Telling someone to “calm down” often has the opposite effect.

When emotions are running high, this phrase can feel dismissive and invalidating. Instead of soothing the person, it can escalate their feelings of frustration or distress because it implies that their emotions are not justified or important.

Empathy is a more effective approach in such situations. Acknowledging the other person’s emotions and offering support can help diffuse tension and foster better communication.

For instance, saying something like, “I see you’re upset. I’m here for you. Let’s talk about it when you’re ready,” can make the person feel seen and heard.

In the end, social intelligence is about understanding and respecting others’ feelings, not dismissing them. Remember, it’s not just about choosing the right words, but also about showing genuine care and understanding.

6) “I don’t need anyone’s help”

For a long time, I found myself saying, “I don’t need anyone’s help”. It was my way of asserting independence and strength, or so I thought.

But over time, I realized this phrase was creating an unnecessary barrier between me and others. It sent the message that I wasn’t open to support or collaboration, even when I actually needed it.

In fact, this phrase can unintentionally push people away, making them feel unwanted or unvalued. It’s a classic case of how a lack of social intelligence can lead to isolation, even when it’s not intended.

Nowadays, I’ve learned to embrace the power of collaboration and support. Instead of declaring independence, I say, “I could use some help with this”, or “What do you think about this problem?”

It’s amazing how these small changes in language can open up better avenues for connection and cooperation.

7) “It’s not my fault”

The phrase “It’s not my fault” can be a red flag for lack of social intelligence.

While it might be true that you’re not to blame for a particular situation, saying this phrase can come off as dodging responsibility or not caring about the problem at hand.

This doesn’t mean you should accept blame where it’s not due. But there are more socially intelligent ways to communicate this. For instance, “I understand why you’re upset. Let’s figure out what went wrong so we can fix it,” shows empathy and a willingness to find solutions.

In the end, it’s more beneficial to focus on resolving issues rather than dodging blame. This approach fosters better relationships and can even lead to personal growth.

8) “Whatever”

“Whatever” is a one-word phrase that can pack a punch. It’s often used as a dismissive response, shutting down communication and creating distance.

This phrase sends a clear message: “I don’t care enough to engage in this conversation.” It shows a lack of understanding or unwillingness to understand others’ perspectives, which is a key component of social intelligence.

Instead of using “whatever”, try expressing your feelings or thoughts more directly. For example, “I’m finding it hard to engage in this conversation right now. Can we talk about it later?”

Remember, good communication is about more than just the words we say. It’s about how we convey our intentions and emotions and how we make others feel heard and understood.

Reflecting on social intelligence

Social intelligence isn’t just about knowing the right thing to say or do in social situations. It’s about understanding the emotional landscape of others and navigating it with care and respect.

The phrases we’ve discussed are often said without malice, but their impact can be harmful, straining relationships and causing misunderstandings. It’s a stark reminder that our words, even when unintentional, have the power to influence others in ways we might not realize.

Research from Harvard University reveals that our emotional intelligence is a key factor in our success and happiness, more so than our IQ. This includes our social intelligence, our ability to manage relationships and navigate social networks.

So, as we reflect on these phrases, let’s also consider the power of our words. Let’s strive to understand their impact, to listen more than we speak, and to choose our phrases with care. Not only will this enhance our social intelligence, but it will also improve the quality of our relationships and interactions.

Remember, every conversation is an opportunity to learn, grow, and connect more deeply with those around us. And that’s a powerful thing indeed.

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