Confidentiality of Your Work
Your confidentiality is very important to us. As a professional editing company, The Expert Editor understands that you have entrusted us with your intellectual property and personal writing. We take every precaution to ensure that your information remains confidential.
Confidentiality procedures
The following steps have been implemented to guarantee client confidentiality:
- The Expert Editor website uses industry-standard SSL encryption. As a result, communication and document submission through our website is confidential and secure.
- Every employee and contractor of The Expert Editor has signed a confidentiality agreement.
- We have a secure management system for documents — your work can only be accessed by the operations team and the specific editor assigned to your job.
- On request, we will sign a non-disclosure agreement.
- All documents are deleted from our system within 30 days of job completion.
Ownership of your work
Clients who engage The Expert Editor’s services retain full ownership, copyright, and intellectual property over their work. We will never share your work or contact details with a third party.
Privacy Policy
We adhere to all applicable privacy laws and provisions as they relate to information we collect from you. The following explains how we receive, use, and protect your personal information.
Security
The security of your personal information is a high priority and we follow industry standards to protect the personal information submitted to us. We take every precaution to protect the information of all our clients during the editing process.
Personal information
When you visit The Expert Editor website, we only collect personal information you voluntarily provide — by filling out one of our forms or contacting us by email. We may use collected information to provide our services, for identification, and to make contact with you regarding your enquiry. The Expert Editor does not sell, share, or give away any of your personal information unless we are explicitly required to do so by law.
Payments and credit cards
The Expert Editor does not collect or store any credit card information relating to your payment. All payments are conducted through secure third-party payment systems such as PayPal and Stripe, which provide for highly secure transactions.
Testimonials
We only post testimonials on our website with express authorisation from past clients.
Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Cookies may be “persistent” (remaining until their set expiry date) or “session” (expiring when you close your browser). We use cookies for purposes such as authentication, security, and analysis of how our website is used in aggregate.
Most browsers allow you to refuse or delete cookies — consult your browser’s help documentation to manage your cookie settings.
Additional Rights of EEA Residents
If you are located in the European Economic Area, you have the following rights regarding your personal data: to access your personal data, to ensure its accuracy, to request its deletion, to restrict further processing, and to lodge a complaint with your local supervisory authority. To exercise these rights, write to: The Expert Editor, 42D Melrose Street, Parkdale VIC 3195, Australia.
Sale of Business or Assets
In the event the site or substantially all of its assets is sold or disposed of as a going concern (e.g., merger, sale of assets) or in the event of insolvency, bankruptcy, or receivership, information we have collected may be among the assets transferred.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. The most recent version will always be posted on this page. By using the site after changes take effect, you are deemed to consent to the updated policy.
If you have any questions regarding our privacy and confidentiality policies, please contact us.
Last updated: July 2026
